Restaurant POS

The order is only the beginning.

iGotYouBruhh connects the restaurant POS to stations, employees, completion records, inventory, online ordering, and the work required to get every order out the door.

The problem

The note was on the ticket. The burger still had onions.

Most missed items aren't a cooking mistake. The request was there. It just didn't reach the right person, at the right station, at the moment they needed it.

Buried in the ticket

"No onions" sits on line six of a printout, in the same font as everything else.

Wrong station

The grill sees the burger. The packing station never learns the sauce goes on the side.

Nobody owns it

Everyone saw the order. No one was clearly responsible for the step that got missed.

No record

When a customer complains, nobody can say who made it, or when.

The station card

Everything the cook needs, on one card.

This is the card your team works from at each station. Every part of it is there to stop a specific kind of missed item.

Grill

Burgers and hot sandwiches

Active
Pending2
Preparing3
Ready1
In progress

What's left on this order

  • Waiting
  • In progress

04:12

MinSec

Time remaining

On track

Target

12:40 PM

Started

12:33 PM

Now

12:35 PM

2 × Classic Beef Burger

Order #1049 · Takeout · For: Maya

Task

Customer request

Remove:No onionsSauce:On the side

Assigned

Working on this

JKSM
Mark ready

Next step · Packing station

Waiting for: Assemble burger

2 × Wrap and pack

Packing station

Subtask

Depends on

Assemble burgerthen starts
  1. Customer requests show up in red.

    "No onions" or an allergy note isn't buried in the ticket. Options you mark as important appear on the card in red, where the person making the item sees them. Make important instructions harder to miss.

  2. A timer against the target.

    Each card counts down against its target time, so the station can see what's on track and what's starting to run late.

  3. Know who is working on it.

    The people assigned to the card are right on it. When a question comes up, you know who to ask.

  4. Steps across stations.

    One order can split into steps at different stations: grill, then packing. A step shows what it's waiting for, so nothing gets packed before it's made.

  5. One tap moves it forward.

    Pending, preparing, ready. Each tap moves the work one step and leaves a record. Track completed work, and know who completed it.

  6. See what's left, on the card.

    The top of the card shows the steps still to do on the whole order, at every station. Finished steps drop off, so the cook sees what is in progress and what is waiting.

Completion records

Don't just know that an order exists. Know what happened to it.

Every operational step can leave a record. That creates a history of work instead of forcing managers to reconstruct what happened from conversations, paper tickets, or memory.
Order #1049, right nowEach step unlocks the next. Green is done or in progress.
  • Waiting
  • In progress
  • Done

Once it's done, it stays on record.

Order #1048

Completed

Takeout · 4 items

12:42 PM

Order received

POS · Register

12:31 PM

Kitchen work completed

Kitchen · James K.

12:38 PM

Order packaged

Packaging · Alex R.

12:41 PM

Order completed

Operations · System

12:42 PM

Completion record

Kitchen work completed by James K. at 12:38 PM. Packaging completed by Alex R. at 12:41 PM.

Connected order flow

From customer order to completed work.

The POS becomes the starting point for the operational workflow, not the end of it.

Order

Customer orders

Station

Work is routed

Employee

Work is assigned

Completed

Record created

Delivery — in development

We're building beyond the restaurant.

We're working on a delivery service plugin that can connect restaurants with delivery workflows — bringing another part of the customer journey into the same platform.

Restaurant

Order is received and prepared through the same restaurant workflow.

Order received
Food prepared
Order ready

Delivery plugin

In development

Customer

Delivery becomes another connected step between the restaurant and the customer.

Driver assigned
Order picked up
Order delivered

The goal is to make delivery another connected part of the restaurant operation, alongside existing services such as Uber Eats and DoorDash.

Restaurant operations

More than a register.

The restaurant POS connects the customer transaction to the work required to fulfill it.

Restaurant point of sale

Take dine-in, takeout, and counter orders with menu items, modifiers, options, and payments.

Online ordering

Accept online orders using the same products, menu, pricing, and inventory connected to your restaurant POS.

Stations

Turn parts of your restaurant into operational stations. Route the work to the people and place responsible for completing it.

Important instructions

Customer selections and important instructions can be surfaced at the station where the work actually happens.

Completion records

Record when work was completed, who completed it, and relevant notes so the order has an operational history.

Restaurant inventory

Connect ingredients and supplies to the products you sell and keep inventory information connected to operations.

Team access

Give employees access to the stations, orders, inventory, and tools they need based on their responsibilities.

Delivery service — coming

We're building a delivery service plugin that can connect restaurants with delivery workflows and delivery partners, alongside services such as Uber Eats and DoorDash.

Connected inventory

What you sell is connected to what you need.

Restaurant operations don't stop with orders. Ingredients and supplies have to be available to prepare them.

Sale

A product is sold.

Inventory

Relevant stock changes.

Action

Low stock can become work.

FAQ

Common questions

Connect your restaurant from order to completion

Use the POS to capture the order, stations to organize the work, and completion records to understand what actually happened.